WhatsApp has a significant limit: broadcast lists created from the app only allow messages to be sent to a maximum of 256 contacts. And if you have a larger database, this becomes a problem. The good news is that with B2Chat , you can easily overcome this limit and send mass messages to thousands of contacts, without having to split your list or create multiple groups.
Below, I’ll explain how to do it step by step from the B2Chat platform:
Step by step to create a broadcast list from B2Chat
1. Log in to your B2Chat account.
Log in with your username and password c level contact list from the B2Chat web portal.
2. Go to the Campaigns module.
From the main panel, click on the “Campaigns” section to begin setting up your mass mailing.
3. Load your database.
You can upload a CSV file or import your contacts from a CRM integration. You don’t need to have the contacts saved on your phone or have them have your number in their address book.
4. Write your message.
Here you can enter the text you want to send is it legal to send mass messages on whatsapp? and, if you want, automatically personalize it with information such as the customer’s name, city, product, etc. This makes each message feel unique, even if it’s part of a larger campaign.
5. Select your shipping channel.
Choose the WhatsApp Business API as your channel. This option allows you to send messages to more than 256 contacts without restrictions, complying with official WhatsApp policies.
6. Schedule or send instantly.
You can send the message immediately or schedule it for a specific date and time. Ideal for marketing campaigns, reminders, or promotions.
7. Monitor the results.
Once sent, you’ll be able to view metrics such as deliveries, reads, and responses right from the B2Chat dashboard. This way, you can measure the impact of your campaign and make adjustments in the future.
Advantages of using B2Chat for your mailing lists
- No limits on contacts per list.
- Increased deliverability when using the official API.
- Advanced message customization.
- Scheduled shipping and real-time tracking.
- Security and compliance with WhatsApp policies.
Conclusion
Sending mass messages via WhatsApp is no longer just an option, but a necessity for companies looking to maintain direct, fast, and effective communication with their audiences. Whether you’re just starting out or already have a solid operation, having the right tool makes all the difference.
B2Chat gives you the tools you need to take your customer service to the next level, with key benefits such as:
- Automation and scalability, thanks to mass sending via the WhatsApp API. This allows you to reach more customers in less fax database time, without complications.
- Personalization and efficiency: create your own templates to quickly answer the most common questions, while maintaining professional and consistent communication.
- Optimized data management, with functions to import and export your databases, facilitating the segmentation of your contacts and improving your communication strategy.
- Real-time monitoring and analysis with detailed metrics on your WhatsApp campaigns, team performance, and activity reports. So you can make decisions based on data, not assumptions.
- Flexible and secure access, whether from your browser or your mobile app, so you and your team can provide support wherever and whenever needed.
Ultimately, investing in a conversational support system like B2Chat is a smart move: it improves your customer relationships, optimizes your internal processes, and helps you leverage every conversation as an opportunity for growth.