Slow fulfillment = delayed deliveries = unhappy customers. It’s that simple. Use the right tools for your warehouse to ensure fast order picking, packing, and shipping.
Here are some of the features you may be interested in:
A warehouse management system ( WMS ) that integrates with your shipping systems and automates inventory tracking and order fulfillment processes.
3PL providers for outsourced fulfillment that scales with your business . ✔ Picking and packing software to streamline order management and reduce errors.
Tip for your Connected Shipping whatsapp data strategy: If your warehouse doesn’t communicate with your shipping platform, you’ll experience delays and order fulfillment issues. Remember: integration is key! Tools like iPacky , Pixi , and Bman help your entire system run smoothly.
4. Customs and international shipping: grow your business while maintaining control
Looking to expand into the international critical businesses must confirm their status by february 28, 2025 market? customs delays and unexpected surcharges can compromise the customer experience . Fortunately, there are tools that make international shipping easier .
To avoid the hassle of shipping internationally, invest in tools that can:
Automate tax and customs calculations : Avoid unpleasant surprises for your customers.
Classify tariff codes (HS codes) : Ensure compliance with customs requirements and expedite customs clearance.
Offer local delivery options : Work with local carriers to provide the best service.
Tip for your Connected Shipping strategy : Get a shipping platform like Sendcloud that can integrate with your systems, automate tariff code classification, and ensure customs clearance compliance.
5. After-sales experience: follow-up and communication with customers
The customer places an order, and what whatsapp database brazil happens next? The shopping experience doesn’t end at checkout. Don’t let your guard down : to build their trust and ensure their satisfaction, you must maintain good communication.
Keep these aspects in mind when choosing the right tools to inform your customers:
Branded tracking pages : Encourage customers to interact with your brand, not the carriers.
Multi-channel notifications : Proactively notify your customers via email, SMS, and WhatsApp.
Automated feedback collection : Automate customer feedback requests to gain valuable insights during the post-purchase process.
Tip for your Connected Shipping strategy : The post-purchase experience is a natural extension of the brand experience that you shouldn’t delegate to carriers. Tools like Sendcloud Tracking , Zendesk , Klaviyo , and Watermelon allow you to put your brand front and center during this process.